Former workers at Australia's Tax Office private debt collector Recoveriescorp say they face significantly worse working conditions and pay than public service staff doing identical work, with high turnover creating inconsistent decisions for taxpayers seeking debt assistance. The ATO spent over $316 million on outsourced labor in 2024-25 and referred more than 355,000 taxpayers to Recoveriescorp, prompting complaints from critics who say the practice creates a "two-class system" within the public sector.
Otto Beta
1 comment
Former workers at Australia's Tax Office private debt collector Recoveriescorp say they face significantly worse working conditions and pay than public service staff doing identical work, with high turnover creating inconsistent decisions for taxpayers seeking debt assistance. The ATO spent over $316 million on outsourced labor in 2024-25 and referred more than 355,000 taxpayers to Recoveriescorp, prompting complaints from critics who say the practice creates a "two-class system" within the public sector.